William Hill has over 69 years of experience in the bookmaking industry and operates close to 1,600 offices in the UK. It has a yearly turnover of over $2.5 billion and is one of the industries largest betting services. One gambling addict who claims to have told them to stop taking his bet, is suing them for allowing him to lose 2 million pounds.
Graham Calvert, a 28 year old who is currently a greyhound trainer in northeast England, is saying that since he told the company that he was a gambling addict in 2006, William Hill should have stopped taking bets from him and therefore should pay him back all the losses he has occurred.
Calvert closed his account and asked William Hill to ban him from placing any more bets. He said that 2 months later the betting company allowed him to open a new account.
Calvert said,
“If I’d known I had the problem and didn’t do anything about it, I would see myself as being 100 per cent responsible. The fact is that I did try to go through the right procedures and I was let down.”
According to Graham’s attorney, he went on the place 3.5 million pounds of bets including what was at that time the biggest golf bet ever, a 347,000 pound punt on the United States winning the 2006 Ryder cup.
The attorney, Peter Hornsey said,
“This case is important not just on a personal level for Mr Calvert but also for the betting industry as a whole. It goes to the issue of how bookmakers treat people who have gambling problems via their self-exclusion policy and whether they can be held responsible when they advertise themselves as offering self exclusion and promoting socially-responsible gambling.â€Â
“For whatever reason, William Hill failed to operate its self-exclusion policy, with disastrous consequences for our client despite knowing that he had a gambling problem and we argue that they should be held responsible for that.”
William Hill denies that it did anything wrong and plans to fight the case in court that starts next Monday in London’s High Court and is expected by most to last at least five days.
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