Caesars Facing a Lawsuit by Louisiana Slots Player over Short Change

Mike Young of Shreveport has filed a lawsuit against Caesars for rounding down on slot machine receipts, making millions in the process. Mike was a frequent visitor at Horseshoe Casino and Hotel in Bossier City, operated by Caesars Entertainment. He alleges that the casino does not pay out cents, which translates to millions of dollars.

Mike filed the suit in U.S. District Court in Western District Louisiana. The suit is positioned as class action, allowing other affected customers to join.

The lawsuit gives details on how players leave credits on slot machines at Horseshoe Casino and Hotel. Unfortunately, the amount left by an individual player is not enough to play another spin. Additionally, the casino rounds down the amount when visitors cash out.

For example, if a bettor quits a game with $50.50 in the machine, the casino gives a receipt for $50. According to the legal complaint, the casino has been keeping hundreds of thousands or millions in change of gaming vouchers. The complaint explains that this is stealing from clients.

Caesars is yet to comment about the suit. The giant also runs Caesars New Orleans in Louisiana.

This Is Not the First Short Change Lawsuit

The short-change lawsuit against Caesars is not the first. Last month, Leane Scherer of New Orleans filed a lawsuit in the U.S. District Court for the Southern District of Mississippi. Leane frequented the Beau Rivage Resort and Casino operated by the MGM.

Her story illustrates how she played a slot machine at the casino with $40. She lost some money and cashed out $18.19. She proceeded to collect her money at a self-service kiosk, only getting $18 and a TRU ticket of $0.19.

The major problem is that the TRU ticket expires. By the time Leane wanted to use the ticket, she had found that it had become obsolete 30 days after getting it.

Visitors have also confirmed that getting change at casinos across America has been nearly impossible since the Coronavirus pandemic. Meanwhile, the Federal Reserve claimed there was a shortage of raw materials used to make dimes, nickels, pennies, and quarters.

Most gambling facilities started printing receipts showing the balance owed to visitors. Guests would then cash out at the cashier cage of cashout machines.

Some casinos stopped dispensing coins altogether. For example, casinos in the Las Vegas Strip do not give coins through machines. Instead, clients can donate change to charities, while those who want their money have to queue to get it from human cashiers.

Federal Reserve`s Claim May Not Hold Water

The claim about raw material shortfall may explain the shortage of change. However, it is irrelevant to Mike`s lawsuit against Horseshoe Bossier City.

Mike insists that the casino has been keeping change since 2012. This means that it did not start with Caesars Entertainment. The issue was also prevalent when other operators ran the property.

These include Eldorado Resort which bought the old Caesars in 2020, and Apollo Management and TPG Capital. Mike`s lawsuit is unspecified. It is unclear how much financial damage the suit is seeking. The attorney’s fee and costs are also included in the suit.

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