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UK Casino Club - Microgaming
UK Casino Club is one of the top choices when it comes to online casinos for those residing in the UK, of course the casino accepts several deposit currencies and welcomes people from around the world (no US Casino players though) however, this casino is specifically tailored to the wants and needs of folks from the UK. It's nice to see a casino specifically tailoring options, deposit methods, withdrawal methods and more toward people residing outside of the US. Players from around the world will enjoy the many casino deposit and withdrawal currencies available for online gamblers from around the world. It's also pretty easy to place trust in the UK Casino Club I checked out the casinos licensing which were up to par, checked out their payout audit reports, and went on my way to try out the customer service team.
UK Online Casino Club Customer Service
UK Casino Club offers live chat from their website, I just click a button, wait a few moments and I can speak to an operator just like I talk to people on instant messenger from my PC. This is always my favorite way to contact any online casino support team. I get my answer right NOW! If the operator seems to be out of their mind with rudeness or stupidity, I can keep a copy. Not to mention I don't have to sit on hold (I really am not a fan of hold music!) and I can take care of other things while the operator looks into my troubles.
So I entered live chat, and was given a please hold message, see I can deal with this, I can hold a moment while doing what I want to do. I waited less than one minute when Ricky responded to my question. Ricky passed the test, intelligent answers in an understandable manner, without getting annoyed. Simple stuff, so Let's see how the email support reacts to my inquisition.
UK Casino Online Club Customer Support Via Email
I sent an email asking how I would go about qualifying for the deposit bonus, I stated that I wanted to make 3 $100 deposits and still qualify for the triple deposit bonus on all three deposits, but not just that. I don't know how to make a deposit to a casino, never done it before. Will the bonus be credited immediately to my account? Can I gamble it? What happens if I lose? What happens if I win? Will the dealer be able to help me figure out how to play the game if I play online casino table games?
Within a few seconds of sending the email I received a response stating that my questions were being routed to the correct department and that I should have answer within 30 minutes of my original email. True to their word I did. Every question was answered in the order that I asked them, even the really stupid ones! So.. I conclude If you're looking for outstanding customer service, UK Casino Club has got it.
Downloading the UK Casino Club Casino Software
Downloading the software for UK Casino Club was simple enough, took just a few seconds on my cable connection, then I was asked to input my chosen username and password.
I went ahead and played a game or two for fun while I acclimated myself with the casinos software, checked out the games, which I'll go into more detail about here later in my casino game reviews. Now I'm ready to obtain that deposit bonus! I made a deposit, this was pretty quick and painless, as we say, 'we're gamblin' baby'!
To keep that original deposit file pretty small, some casino games can be downloaded in an additional package, so I took care of this right away, what kind of reviews would I be writing here if I didn't check out all the games! Besides, what better excuse could I have!
UK Casino Club Online - Conclusion
The casino was great, really really great, the software is of course Microgamings Viper, which didn't hurt at all. Nothing like playing at an online casino designed by none other than the best in the gambling industry! I checked out the video poker options, had some fun there and was actually even up a few bucks when I moved on to play some blackjack online. Every game I played at the UK Casino Club brought me all the elegance that the British are known for. The games were easy to play, the payout percentages high, and I did pretty good.
In fact, I came out ahead, but didn't make a withdrawal ... just yet, I do believe I'll be returning to the UK Online Casino Club here very soon!
| Casino Established | In 2000, UK Casino Club became the 1st Microgaming Online Casino created to offer play in both Pounds and Dollars. | |
| Gambling Software Manufacturer: | Microgaming - #1 in the industry | |
| Number of Casino Games: | 80 Casino Games | |
| UK Casino Bonus: | 50% Match Bonus - up to $125 Free | |
| UK Casino Club Payout Reviews: | Payout percentages are reviewed each month by an independent auditing firm. | |
| UK Casino Club Software: | Microgaming VIPER | |
| Languages offered at UK Casino Online: | English | |
| UK Casino Club Play Options: | Download Version or Flash | |
| UK Casino Club Deposit Options: |
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| UK Casino Club Download Games: (80) | ||
| Uk Casino Club Table Games: (21) | Online Blackjack | .50 - $500 a hand |
| Multi-Hand Online Blackjack | $2.00 - $1000 a hand | |
| Atlantic City Blackjack | .50 - $200 | |
| Bonus Blackjack Online | $1.00 - $200 | |
| Double Exposure Blackjack | $1.00 - $200 | |
| European Blackjack | .50 - $500 | |
| Spanish Blackjack | .50 - $200 | |
| Super Fun 21 Blackjack | $1.00 - $200 | |
| Vegas Downtown Blackjack | .50 - $200 | |
| Vegas Strip Blackjack | .50 - $200 | |
| Online Baccarat | .50 - $500 per hand | |
| High Limit Baccarat | $1.00 - $500 | |
| Online Craps | $1.00 - $100 | |
| Online Keno | .50 - $10 (up to 15 bets) | |
| Cyberstud Poker | .50 - $50 | |
| 3 Card Poker | .50 - $200 | |
| Poker Pursuit | 25c - $5 | |
| Bonus Paigow Poker | $1.00 - $200 | |
| Online Roulette | .50 - $10 Chip Denominations | |
| American Roulette | $1.00 - $50 | |
| European Roulette | $1.00 - $50 | |
| Online Video Poker: (12) |
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| Bet limits: | 1 cent to $20 | |
| Online Slots: (33) |
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| Bet limits: | 1 cent to $25 | |
| Feature Slots: (5) |
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| Progressive Games: (13) |
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| Bet limits: | $1 - $3 | |
| Support: | 24x7 Live Chat and Email support. | |
| Email Support: | General Enquires/ Technical Support |
support@ukcasinoclub.com |
| Auditing or Security Inquires | support@ukcasinoclub.com | |
| Inquiries from, or regarding our Affiliates | support@casinoprofitshare.com | |
| Graphics: | Realistic 3D graphics - Play in a classic British atmosphere. | |
| Audio: | Ambient sound and music, familiar casino sounds and dealer commentary. | |
| Promotions: | Part of the Casino Action group with regular competitions and prizes. | |
| Requirements: | PC with Windows 95/98/ME/NT/2000/XP | |
